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Success Stories

FROM SEVENTH DISTRICT CONSTITUENTS

We had been waiting for a refund from the government for over a year. The office of Representative Spanberger worked on our behalf and we are thrilled that they resolved our situation and we received our refund. We so appreciate their attention to our need!
Pattie Cook

My son is autistic and was receiving Social Security benefits until his payments were arbitrarily stopped. The Social Security Administration also demanded repayment of 18 months' payments. Ms. Spanberger launched an investigation which resulted in his benefits retroactively being reinstated. 
Brad Mena

I had an experience with the IRS and my Social Security. I exhausted all of my avenues for help. Didn't know which way to turn, so finally a friend said 'Call your representative.' I did, even though it was during the holidays. I called and they took this case and got it settled. I said if you have a problem too big for you, call the office of Rep. Spanberger. I say a big shout out to her assistant Shawn, he was a great help. They work for you. 
Jacqueline Perry

I contacted Congresswoman Abigail Spanberger's office for assistance in resolving an issue with the Social Security Administration (SSA): When I applied for my Social Security benefits several years ago, I was informed that I had to repay over $60,000 that I had collected due to a disability I had many years prior. So, for the past one and a half years I was not receiving any payments from the SSA in order to repay the monies I had collected. 

I subsequently learned that I could appeal the decision. I followed up with an appeal via Congresswoman Abigail Spanberger's office. There I met her District Manager Mr. Shawn Meredith. Mr. Meredith stuck with me as I filed my appeal and saw to it that I could repay a small portion every month and subsequently will receive nearly all of my allotment every month. He was always very professional and helpful and was able to reach SSA staff when I could not. I am very grateful he intervened in the process for me. 

Thanks again for all of the excellent assistance and caring for my survival in my later years of life. 
John Lopes 

I would like to commend the staff of Congresswoman Abigail Spanberger. After a frustrating 14 months waiting for federal retirement benefits to be awarded through the Office of Personnel Management, Kristi Black and Shawn Meredith, through their diligence, were able to secure these benefits in eight days. I am impressed with their commitment to my case and their persistence in resolving this matter for me. 
Cindy Bradley

When I went to file my taxes, I discovered that I had never received a 1099 2 form for my deceased husband for 2018. My husband MSGT (Ret.) William Donald Tomlinson Jr. had died July 19, 2018. I contacted DFAS on March 11, 2019. After being on hold for an hour and 13 minutes and telling my issue, I was told to telephone back in 7-10 days. I proceeded to phone a total of 10 times. Each time, I spoke to a different person, sometimes as many as 4 people, but never the same person. I wrote down names each time. During this time, I was told his final pay for July 2018 had not been processed, so I could not receive a 1099 2. That department would not receive phone calls. I was not alone in waiting. I had consulted my tax consultant, and - for the first time in 50 years - filed an extension. 

Finally, a friend told me I should contact my Representative, as that is why they hold the position. So I reached out to Rep. Spanberger by filling out the appropriate form on her web page. To my pleasant surprise, two days later I received a phone call from Shawn Meredith, District Coordinator. Shawn told me he would take care of the issue. True to his promise, he contacted me to say he had spoken to DFAS and given them 2 weeks to act on me receiving my husband's final check. I received the check in 10 days and the 1099 all within 3 weeks, after I had tried for 3 months.

Shawn was always available on the phone. Shawn is amazing! I cannot thank him enough for helping me in this stressful, difficult time. He is professional and compassionate. I hope Rep. Spanberger appreciates Shawn and knows how much he is helping her constituents. Thank you, thank you Shawn. 
Judith Tomlinson

I contacted Congresswoman Abigail Spanberger's office for assistance in resolving an issue with the Social Security Administration (SSA): When I retired on disability from the Cadmus Group in 2018, SSA incorrectly deducted too much for Medicare from my Social Security benefits and I had to file several requests for reconsideration appeals to SSA to correct/increase/reimburse my 2018 Social Security benefits and SSA was not prompt or helpful in its response. The Congresswoman's office, and specifically her District Manager Shawn Meredith, were very helpful in giving me advice on what to do in dealing with SSA, contacting SSA for information, and following up with me to track the status of my case with SSA. 

After 8 months of trying to resolve the issues involved, mostly on my own, Mr. Meredith contacted SSA himself, as my request, to determine the final status of my case for me when I could not get through to SSA staff on the phone and then relayed their decision to me. He was always very professional and helpful and was able to reach SSA staff when I could not. I was very grateful he intervened in the process for me. 
Gloria Brienza

Ms. Heidelmark and Congresswoman Spanberger - I want to express my sincere gratitude for the time and attention that was provided assisting me. I realize how busy you must be and know that it took a lot of time to process my requests. You demonstrated such a high level of support and professionalism by constantly communicating the status of my requests. Your patience and time was much appreciated and it is through your help that I have official copies of my military records and that my requests have been processed. I am grateful for all you did with assisting me. Thank you. 
Janice Blair

Since I will turn 65 in December, I went to Social Security's website and signed up for Medicare. When I received my card I noticed I had signed for Part A and Part B by mistake. I sent a letter to Medicare to refuse Part B on October 30. In the middle of November, I received a bill for $406.50 for the Part B insurance. As it was due by November 25, and I had not heard back from Medicare, I called my Congresswoman's office on November 20 and asked for help. Shawn Meredith got in touch with Medicare/Social Security, and on November 22 he forwarded their response, saying they had processed my request. I am so grateful for his help!
Mark Fagerburg 

I wanted to sign up for Medicare Part B when my wife lost her job recently. I already had Part A and should have qualified for a special enrollment period. Social Security was denying me because we couldn't get the proof that I was covered by my wife's group insurance from employers that have been out of business for over 10 years, and said I would have to pay an approx. 120% penalty on my monthly premiums when I signed up during general enrollment. After contacting Rep. Spanberger's office, Shawn quickly got to work on our case, and I am happy to say that I was recently approved, even retroactively for when I had originally applied. Thank you, Shawn, Rep. Spanberger, and the entire office. You saved us several thousand dollars in medical bills plus kept my premiums from being more than double. We are glad to know that our Representative's office is working for the people. 
J.S.

My mother did not receive her federal tax return check. I called and went online with the IRS to get a status. I was unsuccessful getting any answers. I contacted Representative Spanberger's office. Shawn Meredith from her office contacted me within a day. He immediately sent the forms that needed to be filled out. Within 3 weeks, my mom's tax check arrived. I am very thankful for the help of Rep. Spanberger's office. 
Sandra McLeod

On Feb. 10, 2020, I contacted Rep. Spanberger's Henrico Office to request assistance with an issue involving SSA. On Mar. 11, 2020, I received a call from Shawn Meredith, District Coordinator, letting me know their office had received SSA's decision in a letter dated Mar 10.  My benefits will be restored retroactively. Per request, steps are also being taken to avoid repeat actions. Kudos to Shawn Meredith and Angele Russell who worked tirelessly to ensure SSA was making my case a priority. Their dedication was instrumental in bringing my case to a timely conclusion. Shawn Meredith and Angele Russell are consumate professionals who truly care about their constituents. 
Marguerite Sciandra
 

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