Henrico Citizen: Spanberger receives 1,500+ responses to latest USPS survey


Since Oct. 7, U.S. Representative Abigail Spanberger’s office has received more than 1,500 individual responses from seniors, families, small business owners, and veterans throughout Virginia detailing significant delays in deliveries and shipments of medications, bills, checks, absentee ballots, and other pieces of mail.

In total, Spanberger has received nearly 6,800 responses from Central Virginians since first launching a survey about the U.S. Postal Service in August 2020. She’s planning to use the responses to push for reforms at USPS.

A Henrico businessman wrote: “First class mail is taking seven or more days to reach me. I run a business and depend on timely delivery of mail and packages.”

Another Henrico business owner said she never received a check from a client in North Carolina.

“I asked my client to send another check for that payment and it took almost 10 days to arrive,” she wrote.

A disabled Chesterfield veteran said he uses the mail to receive his medication and glasses from the Veterans Administration in Richmond, and is struggling with late delivery of both.

Other respondents shared similar frustrations.

“We suffered a $117 late fee because it took 6 days for a check to go from our bank to a vendor,” one wrote.

“It took three weeks for me to get a package that was sent via USPS 2-day priority,” wrote another.

Said a third: “I cannot order my medication until l’m within two weeks of running out, and delays in the mailing system causes major problems for me.”

Last month, Spanberger sent a letter to U.S. Postal Service Virginia District Manager Gerald Roane to outline specific mail delivery concerns and to ask how the USPS will fix ongoing issues — including staffing shortages, the end of mail pick-ups at local offices, and continued delivery delays.

“I am so grateful to everyone who has taken the time to share their personal experiences with our office,” Spanberger said, “and I will use their stories to continue pressing for renewed support for USPS employees and improved service for Virginians.”

Recent Posts

Feb 29, 2024

During Black History Month, Spanberger Introduces Bill to Name Fredericksburg Post Office for Civil Rights Leader, Gladys P. Todd

Gladys P. Todd Was A Revered School Teacher, Voting Rights Advocate, & Community Organizer in Fredericksburg WASHINGTON, D.C. — U.S. Representative Abigail Spanberger today introduced legislation to rename a Fredericksburg post office after Gladys P. Todd, a prominent leader in the Fredericksburg civil rights movement. Located at 1285 Emancipation Highway in Fredericksburg, the post office […]

Feb 28, 2024

Spanberger Leads Virginia Lawmakers in Working to Protect $30 Internet Discount for Virginia Families, Fund Affordable Connectivity Program

The “Affordable Connectivity Program” Right Now Helps More than 455,000 Virginia Households Afford High-Speed Internet WASHINGTON, D.C. — U.S. Representative Abigail Spanberger today led members of the Virginia congressional delegation in a bipartisan effort urging the U.S. House Committee on Appropriations to extend funding for a key discount program that allows more Virginia families to […]

Feb 26, 2024
Womens' Issues

In Wake of Alabama Supreme Court Ruling, Spanberger Joins Bicameral Effort to Protect Access to IVF

Congresswoman: “This Ruling Sets a Dangerous Precedent” WASHINGTON, D.C. — U.S. Representative Abigail Spanberger today backed legislation to protect every American’s right to access in-vitro fertilization (IVF) following the Alabama Supreme Court’s ruling that frozen embryos are children under the law. On February 16, 2024, the Alabama Supreme Court ruled that frozen embryos — or […]