CBS19: Federal lawmakers again call on IRS to address backlog, service issues

CBS19, NEWS STAFF

Several members of Congress are urging the Internal Revenue Service to clear its backlog of tax returns and address ongoing customer service issues.

Members of the U.S. Senate and House of Representatives teamed up on Tuesday to reiterate that the IRS needs to take immediate action regarding processing delays for tax returns.

According to a release, the members of Congress are also calling on the IRS to extend the suspension of automated notices and collections as well as continue to make maximum use of overtime and surge teams.

The bicameral group of lawmakers includes Senators Mark Warner and Tim Kaine and Congresswoman Abigail Spanberger.

The lawmakers sent a letter to IRS Commissioner Charles Rettig on Tuesday, saying the federal agency needs to detail its plan to eliminate its tax return backlog and speed up its return processing.

They are also calling on the agency to address the high number of unprocessed returns that has been growing over the last couple of years, share its refund delivery timelines, and answer questions regarding plans to expand its workforce to meet the demand.

“Since last year, numerous Members of Congress in the House and Senate have sent several letters regarding customer service issues, processing delays, and the outstanding backlog of returns,” wrote the lawmakers. “We believe that the IRS must take additional steps to improve customer service issues, decrease processing delays, and work-down the backlog of paper returns and correspondence by continuing the maximum use of overtime and surge teams, as well as the continued suspension of automated notices and collections, which have been critical in reducing pandemic-related tax return and correspondence backlogs.”

The National Taxpayer Advocate reports that the IRS’ paper return backlog has increased by 1.3 million and the agency has only been able to meet 12 percent of its hiring goals.

To read the full letter, click here.

Recent Posts


Feb 22, 2024
Press

Spanberger Urges Health Insurers to Fully Cover Birth Control, As Required by the Affordable Care Act

This Effort Comes After Years of Systemic Noncompliance by Insurance Plans & Women Paying Out of Pocket or Facing Administrative Red Tape to Access Birth Control WASHINGTON, D.C. — U.S. Representative Abigail Spanberger today joined more than 150 U.S. House and U.S. Senate colleagues in urging health insurers to improve access to birth control by […]



Feb 21, 2024
Press

Spanberger Announces Sixth Annual Congressional Art Competition, Invites Virginia High School Students to Submit Artwork

The Winner’s Artwork Will Be Displayed in the U.S. Capitol Building for One Year Alongside Winners from All 50 States WOODBRIDGE, Va. — U.S. Representative Abigail Spanberger today invited high school students from Virginia’s Seventh District to submit original artwork for the annual Congressional Art Competition. Every year, Members of the U.S. House of Representatives […]



Feb 16, 2024
Press

ICYMI: Spanberger Hosts Virtual Telephone Town Hall Focused on Issues Facing Virginia Veterans & Military Families

During Thursday’s Interactive Event, the Congresswoman & Representatives from the Virginia Department of Veterans Services Were Joined by More Than 4,100 Virginians WOODBRIDGE, Va. — On Thursday, U.S. Representative Abigail Spanberger hosted an open, public telephone town hall focused on issues facing Virginia’s Veterans, military families, and caregivers. During the event, Spanberger was joined by representatives […]