I would like to commend the staff of Congresswoman Abigail Spanberger. After a frustrating 14 months waiting for federal retirement benefits to be awarded through the Office of Personnel Management, Kristi Black and Shawn Meredith, through their diligence, were able to secure these benefits in eight days. I am impressed with their commitment to my case and their persistence in resolving this matter for me.
When I went to file my taxes, I discovered that I had never received a 1099 2 form for my deceased husband for 2018. My husband MSGT (Ret.) William Donald Tomlinson Jr. had died July 19, 2018. I contacted DFAS on March 11, 2019. After being on hold for an hour and 13 minutes and telling my issue, I was told to telephone back in 7-10 days. I proceeded to phone a total of 10 times. Each time, I spoke to a different person, sometimes as many as 4 people, but never the same person. I wrote down names each time. During this time, I was told his final pay for July 2018 had not been processed, so I could not receive a 1099 2. That department would not receive phone calls. I was not alone in waiting. I had consulted my tax consultant, and - for the first time in 50 years - filed an extension.
Finally, a friend told me I should contact my Representative, as that is why they hold the position. So I reached out to Rep. Spanberger by filling out the appropriate form on her web page. To my pleasant surprise, two days later I received a phone call from Shawn Meredith, District Coordinator. Shawn told me he would take care of the issue. True to his promise, he contacted me to say he had spoken to DFAS and given them 2 weeks to act on me receiving my husband's final check. I received the check in 10 days and the 1099 all within 3 weeks, after I had tried for 3 months.
Shawn was always available on the phone. Shawn is amazing! I cannot thank him enough for helping me in this stressful, difficult time. He is professional and compassionate. I hope Rep. Spanberger appreciates Shawn and knows how much he is helping her constituents. Thank you, thank you Shawn.